Privacy Policy
1. Introduction
MA Consulting and Services (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and communications, including email and SMS messages. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
2. Information We Collect
Contact Information
We may collect personal information such as your name, email address, phone number, and mailing address when you submit forms, request information, book appointments, or otherwise communicate with us.
Communication Data
If you opt in, we collect records related to your consent preferences for email and SMS communications, including opt-in and opt-out history.
Usage and Device Information
We may collect data about how you interact with our website, including IP address, browser type, pages visited, and interaction data through cookies and analytics tools.
Appointment and Service Data
If you schedule appointments or use our services, we may collect information related to those interactions.
3. How We Use Your Information
We use your information to:
Provide requested services and customer support
Send appointment confirmations and reminders
Send email and SMS communications that you have explicitly opted into
Improve our website and communication performance
Maintain compliance records related to consent and opt-outs
Protect our business, systems, and users
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze website usage. You can control cookies through your browser settings. Disabling cookies may affect certain site features.
5. How We Share Your Information
We do not sell, rent, or trade your personal information.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Service Providers
We may share information with trusted vendors who help us deliver services such as email delivery, SMS messaging, customer support tools, scheduling systems, and analytics platforms. These providers may only use information to perform services on our behalf.
Legal Requirements
We may disclose information if required by law or to protect the rights, safety, or security of MA Consulting Services or users.
6. Your Choices
SMS Opt-Out
You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you opt in again.
Email Opt-Out
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Access and Updates
You may request access to, correction of, or deletion of your personal information by contacting us, subject to applicable laws.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
MA Consulting Services
Email: info@maconsultingandservices.com
Phone: (801) 809-1340
Website: https://maconsultingandservices.com